Program Coordinator – Part Time

Job Description

Summary/Objective :

The Program Coordinator position is responsible for overseeing all front office and program activities, including member communications, marketing, attending community meetings and ensuring compliance with policies and procedures. This role is the first point of contact for communication with Members.  Also responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of resources. Provides support to the Project Manager and Program Director as required.

Data management is key in this position to enable management to make informed strategic decisions.

Role and Responsibilities:

      • Supervises and coordinates overall administrative activities
      • Attends community events and meetings which could happen on weekends or outside of regular business hours
      • Liaise with community stakeholders
      • Working with staff and volunteers to ensure data accuracy.
      • Working with the Member base to ensure Customer Service, Support, and Expectations are met
      • Statistical tracking
      • Responsible for organizational assets and resources.
      • Supervises the maintenance of office equipment, including copier, fax
      • Participates as needed in special projects
      • Works closely with Project Manager and Program Director as required/directed
      • Maintain data entry requirements to ensure the accuracy of all data within the database.
      • Generate statistical reports based on maintained data on a periodic basis as outlined by all of our supporters and funders.
      • Works closely with the Project Manager and Program Director to support fundraising initiatives.
      • Responsible for preparation and set up of board/staff meetings, and special events.
    • Assist with the set up and monitoring of any outreach events (eg Home and Garden Show, Symposiums etc)
  • Other duties which further the strategic goals of the organization.
    • Help recruit Neighbourhood Watch Area Coordinators

       

      • Provide support to community members who want to start a Watch by preparing the Area Coordinator Agreements
    • Maintain Current Watches by:

       

        • Emailing daily alerts of Vehicle Thefts and Break and Enters to Watch Areas affected
        • Make monthly stewardship calls or email check ins
        • Support Area Coordinators and Watch members with concerns and issues
        • Work in collaboration with Program Manager and/or Program Director to connect and engage Area Coordinators with other Area Coordinators
      • Update and maintain the Neighbourhood Watch database
    • Help plan and implement Annual General meeting and Annual Appreciation Event (etc)
    • Maintain excellent interpersonal and communication skills and be able to communicate effectively (in person, by telephone, and by mail) with all existing and potential Watch members
  • Attend to any other tasks, as required or assigned

Outreach:

    • Promote NWL within the community
    • Fulfill any requirements as set by any funder (eg  Meeting with the City of London)
  • Meet with Stakeholders and London of City officials as required.

Competencies:

    • Initiative.
    • Leadership.
    • Marketing.
    • Community Development.
    • Time Management.
    • Decision Making.
    • Communication Proficiency.
    • Organization Skills.
    • Detailed Oriented.
  • Intermediate competency with Google and Microsoft products

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets etc…

Position Type/Expected Hours of Work:

This is a part-time position, approximately 20 hours per week –

Hours will typically fall on Monday ~ Friday 9am – 4pm

Some evening and weekend hours based on outreach and community events.

Travel:

Travel within London is expected for this position.  Some destinations may NOT be easily accessible via public transit.

Required Education and Experience:

    • Marketing and/or community development
    • At least two years of previous experience
    • Experience in a business environment a plus
    • Attention to detail for data entry and generating reports
  • Experience in system and process design an asset

Requirements:

    • Current Vulnerable Sector Police Check, with no serious past convictions or offences. 
  • Valid Photo ID

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply:

Please email a cover letter and resume to info@o55.ca.  We encourage all qualified candidates to apply, but only those selected for an interview will be contacted.